Security and Risk Management
Q: How does DeSpir ensure the security of high-value shipments?
A: DeSpir utilizes TAPA-compliant security measures, GPS tracking, geo-fencing, and, when required, physical escorts. Our proprietary real-time monitoring and EyeOn It™ technology ensure your shipments are secure from start to finish.
Q: How do you manage risks like theft or tampering?
A: DeSpir’s In-Transit Security™ team proactively monitors shipments 24/7, providing real-time alerts for tampering or route deviations. Our trained personnel are ready to act quickly in case of any threats, minimizing the risks of theft or damage.
Q: What security options are available for high-risk shipments?
A: DeSpir offers customizable security solutions, including armed and unarmed escorts, real-time tracking, and 24/7 monitoring to protect high-value and sensitive shipments from theft and tampering.
Q: How does DeSpir handle disruptions like weather or delays?
A: DeSpir’s proactive contingency planning ensures that your shipments stay on track even during unforeseen events. Our In-Transit Security™ team is equipped to handle delays due to weather, security breaches, or other operational challenges.
Q: What types of goods does DeSpir specialize in transporting?
A: DeSpir specializes in high-value, temperature-sensitive, and critical goods such as pharmaceuticals, luxury products, consumer electronics, and more. Our services are tailored to meet the specific needs of each industry.
Q: What industries does DeSpir serve?
A: We specialize in serving the pharmaceutical, electronics, luxury goods, retail, and biopharmaceutical industries. Our expertise and tailored solutions ensure safe and compliant transport for a wide range of high-value products.
Q: How does DeSpir ensure compliance with industry standards?
A: We strictly adhere to GDP guidelines for pharmaceutical shipments and TAPA standards for secure transport. Our operations are backed by an integrated Quality Management System that ensures every shipment meets the highest standards of compliance.
Q: How does DeSpir communicate during the transport process?
A: We maintain communication with drivers, security escorts, and clients throughout the journey. Our team conducts check-ins at every stop and immediately reports any potential issues, ensuring full transparency.
Q: How do you manage real-time monitoring for temperature-controlled shipments?
A: DeSpir provides temperature-controlled vehicles equipped with advanced monitoring systems capable of handling a wide range of temperatures, from deep frozen to controlled room temperature, ensuring optimal conditions for sensitive products and alerts if any temperature excursions arise.
Q: What technology does DeSpir use to track shipments?
A: DeSpir’s EyeOn It™ technology provides advanced GPS tracking, geo-fencing, and real-time alerts for deviations or tampering, ensuring maximum visibility and security.
Service Availability and Operations
Q: How quickly can DeSpir arrange for shipment pickups?
A: DeSpir provides flexible lead times based on your needs. Whether it’s a same-day pickup or scheduled in advance, we ensure your shipments are on the road when you need them.
Q: Is DeSpir available 24/7 for customer support and order management?
A: Yes, we offer 24/7 service availability for customer support, order entry, and tracking, ensuring that your logistics run smoothly around the clock.
Geographic Coverage
Q: What areas do you cover in North America?
A: DeSpir provides transportation and security escort services throughout the U.S. and Canada. We also provide security escort services in Mexico. This design allows our network to ensure fast, reliable, and secure delivery across the continent.
Do You Have More Questions?
If you still have questions or concerns regarding your high-value or high-risk transportation requirements, please contact a knowledgeable DeSpir transportation specialist at 1-877-791-2102.
